{"product_id":"personal-essential-monthly-subscription","title":"Personal Essential","description":"\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePersonal Essential is a monthly managed support package for home users who want practical technology help, protection, and backup without waiting for everything to break.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis package is designed for one primary personal computer and includes managed remote support, device monitoring, endpoint protection, backup, and basic technology guidance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhat’s included:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eManaged support for one primary personal computer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRemote access support when help is needed\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDevice monitoring and basic health checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEndpoint protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eManaged backup protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePlain-language guidance for everyday technology questions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1 hour of included remote support each month\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSupport time:\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003ePersonal Essential includes 1 hour of remote support per month. Unused included support time carries forward while the package remains active and can be used for future support. Additional time is billed only if the included and accumulated support time has been used, unless otherwise agreed in advance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBest for:\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eHome users who want predictable monthly support, protection, and backup for their main computer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eImportant:\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003ePersonal Essential requires onboarding approval by ITHive Solutions. Some devices, software, backup needs, or unusual support requirements may require a different package or additional service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis is a monthly service package, not a one-time repair.\u003c\/span\u003e\u003c\/p\u003e","brand":"ITHive Solutions","offers":[{"title":"Default Title","offer_id":52377864110362,"sku":null,"price":125.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.ithive.ca\/products\/personal-essential-monthly-subscription","provider":"ITHive Solutions","version":"1.0","type":"link"}